This technician was professional and polite. He showed attention to detail and did a great job. We are very pleased with the results. Thank you.
Showing 5,440 of 6,119 testimonials
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Diedre Blaine
06/21/2013
Used you in the past and will continue to call you for my garage door needs. Andrew and Dillon were very professional, polite and knowledgeable.
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Jonniemae Warner
06/20/2013
We got a quote a year ago and just did not get around to getting the new garage door. Precision honored my quote and Andrew the sales guy was super. I had him come back out just to make sure I understood everything and so he could make sure the quote included all that I wanted. He did not try to talk me into things I did not need. He was very personable. The installers were super and did a great job. Family was over and they all said the new door makes the house look like it was painted. My old door looked pretty beat up and made the house look unkept. Never thought a garage door affected the look of the rest of the house, but then again, it is a large door. I had a problem with the door opening and closing and called the office (around 6:00) and while they were getting the guy who installed the door on the phone, I figured out that I was blocking the little eye on the bottom of the door and then it worked. However, they would have come out and solved my problem. Top notch group of people and I would recommend Precision to anyone wanting a new garage door.
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Andrew Miller
06/19/2013
Earlier today I saw William working on a neighbor’s house. I discussed my problems and was impressed by his pleasant disposition, knowledge and concern. As soon as he finished with the neighbor he came to my house, appraised the situation and gave advice. We now have two completely renovated garage door systems from openers through rollers, rails, etc. Our doors now raise and lower smoothly and amazingly quietly. William was great to work with and we will certainly recommend him and Precision to our friends and neighbors.
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Mike Smarrito
06/19/2013
I was happy to find out that your company was available during the weekend. Even though it was later in the day, it made my wife happy that it was taken care of. Service was fast and there was no mess left by the technician. Thanks for the great service
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Claude Harding
06/18/2013
Excellent customer service on the phone and with the technicians. The technicians were polite, professional, and explained what was wrong and how they would fix it. I like the fact that all available options were presented to me so that I could make an educated decision. I will contact the company again to replace the other components in the future. They took pride in their work, so rare these days! Keep up the great work!
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Marshall Pontious SR.
06/17/2013
My call was answered promptly, and an appointment time for their technician to arrive at our home was set for the same day. He arrived on time and was very professional looking and the truck looked just like it did on their web site. Luis was very nice and explained everything to our satisfaction. I bought the new garage door opener, and Luis put it in replacing my old damaged opener, in an hours time. He explained the operation completely and the whole experience was very pleasant !
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Damion Bailey
06/14/2013
We called Precision Service Door around mid-day after discovering that our garage door opener would not open our garage door beyond about 18 inches without stopping, shaking, and making a very loud noise. Service Technican William was scheduled to arrive sometime between 6:00 p.m. and 8:00 p.m. that evening; he arrived at 5:55 p.m. which was greatly appreciated. William diagnosed the problem, and communicated the repair options in plain English, not industry terminology. Once we selected the level of repair and signed the written estimate on his iPad, William quickly and skillfully replaced the carriage assembly, both torsion springs, both cables and cable drums, and all rollers; William also ensured the garage door was properly balanced, which should extend the life of our existing garage door opener. After removing the existing torsion springs, cable drums, and cables, and before installing their replacements, William showed us the differences in the quality of the replacement materials compared to the existing materials, which was quite striking and impressive. Our garage door has never opened and closed this quietly; I would estimate a 50% reduction in noise level, and thatâ??s without replacing the existing screw driven garage door opener. Overall, we are very satisfied with the level of service we received from Precision Service Door and their expert Service Technican William. Highly recommended company!
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Jennifer Petch
06/14/2013
Great Job at a fair price. On time for the appointment and the repair only took less than an hour. Very neat worker who cleaned up after the work. Charlie was very polite and explained all of the options available to us. It would be nice if a senior citizen discount was offered.
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Linda Kramer
06/13/2013
Very positive experience. Same day service, early arrival of technician, courteous and competent, repair completed quickly