Trusted by Thousands of Homeowners

we are very pleased with the service and the men who did the work to repair our garage door, we definitely would use your service if a problem should occur again.

This is my Third garage door with Precision Door, These guys are the best. 1st Technician “Andrew”, 2nd “Charlie” and 3rd a Special Thanks to “William Roberts”, Super Technician. Gil.

Had service done by your company ten years ago and did call back because of your limited waranty coverage. I am a widow and was very impressed by your security measures of telling who the service tech would be. I happened to get a very experienced and personable one in William Mathews. Thank you Bill for making sure all was as it should be by making a call back. You deserve the 5 star rating!

I want to thank you for the quick response,from the time I made the call until the job was completed it was a matter of 2 hours. Your people were very friendly and professional. Eric took his time explaining what was wrong and the different options I had to choose from along with the warrantees.I would not hesitate to recommend your company.The service was excellent.

Precision Door replaced both springs and rollers on our 15+ year old garage door in 2007. In April, 2014, one of the springs broke. When I called Precision Door about the warranty, I was told that the warranty had run out the year before. The office manager, Patti, indicated that even though the springs were out of warranty, they would still offer a discount for the repair, seeing as the warranty had just run out. The technician that came to do the repair, Blake, was very professional and inspected the door and hardware. He mentioned that the hardware appeared to be in good working order and suggested that all of the hardware he observed should last another five to seven years. He went on to explain that although the springs installed in 2007 were appropriate for the number of panels for our door, he believed they might have been undersized based on the heavy duty weight of the door. He installed larger springs and adjusted our garage door opener to optimize performance. Blake did a great job and did not try to sell us on anything we did not need, a characteristic that is rare amongst repair personnel that are far more knowledgeable about their trade than consumers. We paid the bill provided to us by Blake as he was professional and pleasant to work with. After the repair, I called the office to voice my displeasure with Precision Door for installing the incorrect springs back in 2007. I explained to the young lady that answered the phone that, I believed if the repair had been completed with the appropriately sized springs in 2007, based on what Blake explained to us, we might not have needed new springs in 2014. I went on to say that, if this was a common practice of Precision Door, installing inappropriate equipment to ensure return business, then I felt they were dishonest and took advantage of customers that did not know any better. I was surprised to receive a phone call later that same evening, around 7:30, well after closing time for the company, from the office manager Patti. She indicated that my message had reached her office, she had spoken to the technician and the owner, and they felt it was the right thing to do to refund the cost of the repair that had just been performed. I was dumbfounded that a company, that I thought was shrewdly taking advantage of unknowledgeable customers, was so customer service oriented that they felt they had some blame due to the inappropriate repair in 2007 and took full financial responsibility for making the situation right. I offered to pay the difference in the cost of the inappropriate springs installed in 2007 and the appropriate springs installed in 2014, and Patti would have none of it. She stated that this was their error in 2007, and they owned it. From my perspective, I would recommend Precision Door to anyone that needs garage door service and will contact them in the future if we ever need service. By exceeding my customer service expectations, they have certainly made a customer for life because I know they are fair and stand behind their work, good or bad, and they will do what is fair to make the situation right. My thanks to Blake and Patti. Alex Sorondo

The service was great. They stated that they would arrive at 4PM and my Tech Dylan called an indicated he would arrive about 10 minutes early. Dylan inspected my system told me what was wrong and gave me three choices for my fix. Dylan completed the job in about an hour and a half. Dylan was great he kept me informed and did an outstanding job. I will call Precision again if needed and will recommend them anytime.