My garage door opener has not really worked well in years and recently, the door would open on its own … at all hours of the day and night: no pattern, no passing plane or car…just opened. Not feeling very safe to say the least! I noticed a repair truck working on another home in my neighborhood and approached the technician, Charlie. I explained the issue, he said he could help and gave me the office number to call, which I did. Two hours later, Charlie was there, explained the system options available, and began installing a new garage door opener system. The expression on his face when I initially opened the door was funny as it made a horrific noise so he also changed out the rollers to nylon, and now the system is amazingly quiet! His work was efficient and impeccable. Charlie fully explained the operation of the unit, remotes, keypad, etc and even took the time to sync my car system to the new remote, which I have NEVER been able to use! I cannot say enough about the quality of service and professionalism this young man extended to me. Precision Garage Door, you’ve got a diamond in Charlie! Thank you for a wonderful service experience, quality product and fair price. I will not hesitate to highly recommend your company to others! Thank you!!!
Showing 4,840 of 6,119 testimonials
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Ruth Labrie
09/11/2014
Blake was great called to say when he would be here and made it very easy to select a door. Thank you, Ruth
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Robert Knapp
09/10/2014
Great job!!! He was very knowledgeable and did the job very quickly. Andrew was very courteous and told me about all of the dangers in self install. Always appreciated. I would welcome him back if I ever need a garage door fix. Thank you very much
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Richard Toce
09/10/2014
The service was outstanding with only one draw back. The existing garage was installed in 1997 with no problems. The new door hardware was installed without attaching to a barren wall
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Charles Knight
09/10/2014
I need explanation of a field on the Technician’s EVAL & Recommendations : end bearing plate – fail worn bearings what and where is this bearing located?? If was not discuss during the service call.
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Bill Fisher
09/09/2014
Our service was handled promptly and expertly by Blake…..an amazing technician. He had all the parts and pieces with him and did not have to
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Karen DeRousha
09/09/2014
Very good experience with Precision, the technician (Charles Marino) was personable, professional and did a GREAT job in so much less time than I expected! I highly recommend using Precision!
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Elaine Dixon
09/09/2014
My old garage door was inspected by Bill Roberts on Friday and my new install was done on Tuesday by Charlie Merino. Both were excellent. I really liked that I could see a picture of them before their arrival. Charlie was hard working, neat and very professional and the installation was completed in a timely manner. I will definitely tell friends and family about my positive experience!
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Kathy Kennard
09/09/2014
Our garage door stopped operating on a Sunday which prompted a call to the president of our Homeowner’s Association the telephone number of the company that recently installed new garage doors in our neighborhood. I called late afternoon on SUNDAY and by mid-morning the next day, Andrew came to solve the problem which was really just to get a new lower panel for the door and a little work on the door frame. My husband and I also decided to get a new motor, key pad and remote controls while he was doing work on the door and within 24 hours everything was completed perfectly. Andrew took his time to explain the operation and warranties to us and was just so kind and professional! It’s all about customer service these days and I can’t recommend Precision enough. I have already let the President of our Association know that I highly recommend Precision if anyone in our neighborhood has a problem. Your company is lucky to have such a competent employee.
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Terry Hyatte
09/09/2014
Outstanding service was performed on my garage door today. I had a broken spring that needed replaced. While speaking with the technician (Kevin) he patiently covered all possible options including the causes and effects of the door parts. He also covered the price and the warranty with my option to choose. I ended up purchasing two springs. I’m glad I chose Precision Door. Great job by Kevin! This is a well ran company that is Customer Focused!! Terry