Trusted by Thousands of Homeowners

Ryan Homan was a wonderful representative of your company. Ryan is extremely knowledgeable and was helpful in advising us what additional services were needed on our garage door in addition to the silencing package that we purchased. We would highly recommend Ryan to anyone and when we need additional service we will use Precision again and request Ryan.

Outstanding job in all respects. Bill obviously knew what he was doing and was professional, courteous, and hard working throughout the installation. I would recommend this contractor anytime. First class job.

Everything turned out Great!!! Kalip was very professional and did a great job…Thanks

Technician was prompt, quick and informative. New vinyl rollers are MUCH quieter. Thanks!

Here I was at 9:30 at night with a garage door that broke most of the rollers and some hinges. Half hanging and ready to fall at any moment.I actually called these people to set up an appointment for first thing in the morning and could not believe it when they said they would be at my house within 2 hours. I got the door fixed and the bill was very fair. These people are the best.

DEAR SCOTT, I HAD TWO SERVICES DONE BY PRECISION. THE FIRST ONE WAS ON JULY 17,2012 TO REPLACE MY BOTTOM WEATHER STRIP OF MY GARAGE. THAT TECHNICIAN WAS “WILLIAM ROBERTS” WITH HIS TRAINEE “MICHAEL YOUNG” MY APOINTMENT WAS FOR 6-8PM THAT EVENING OF THE 17TH. “WILLIAM ROBERTS” AND HIS TRAINEE ARRIVED EARLY TO MY HOME. ARRIVING EARLY IS A GOOD THING, HOWEVER I REQUESTED THROUGH THE OFFICE WHEN MAKING THE APPOINTMENT TO CALL BEFORE ARRIVING. THIS DID NOT HAPPEND. AFTER MEETING “WILLIAM ROBERTS” AND HIS TRAINEE “MICHAEL YOUNG” I GOT A SENSE THAT I WAS DEALING WITH PROFESSIONALS. MR. WILLIAMS SHOWED ME AND EXPLAINED TO ME THE TYPE OF WEATHER STRIPS THAT PRECISON USES.AFTER INSTALLING THE NEW WEATHER STRIP, HE DID HIS INSPECTION ON ALL THE PARTS OF MY GARAGE. THERE WAS A BROKEN BRACKET THAT NEEDED TO BE REPLACED. MR. WILLIAMS SAID SOME WORDS LIKE “OH THAT LOOKS LIKE AN OLD PART, LETS SEE IF I CAN FIND ANY IN MY TRUCK” NOT THE WORDS YOU WANT TO USE IN FRONT OF THE CUSTOMER, ESPECIALLY WHEN YOUR MAKING A FIRST IMPRESSION. AFTER LOOKING HE FOUND A BRACKET AND REPLACED IT. WHILE MR. WILLIAMS WAS FINISHING UP, HIS TRAINEE WAS HELPFUL IN SPRAYING DOWN SOME OF THE PARTS WITH SILICON FOR PROTECTION AGAINST RUST. MR. “MICHAEL YOUNG” WAS VERY IMFORMATIVE ON ANSWERING MY QUESTIONS AND EXPLAINING WHAT HE WAS SPRAYING AND FOR WHAT REASON. IM SURE HE WILL DO GOOD WHEN HE’S ON HIS OWN. I BELIEVE FIRST IMPRESSION’S TELL YOU HOW THAT COMPANY WORKS AS PROFESSIONALS OF THERE CRAFT AND HOW THEY TAKE CARE OF THE CUSTOMER. THOUGH I WAS SATISFIED WITH THE BEGINING OF THE SERVICE. MR.”WILLIAM ROBERTS” DID NOT FINISH STRONG TO THE END. AFTER THE SERVICE WAS DONE AND THEY LEFT, I FOUND MYSELF DOING A QUICK INSPECTION AND FOUND HAND PRINTS ON THE INSIDE AND OUTSIDE OF THE GARAGE DOOR(WHICH I HAD TO WIPE DOWN-NOT GOOD)THERE WAS ALSO A FEW SCREWS,OLD NAILS,WASHERS,THAT WERE FROM THE OLD WEATHER STRIP AND BROKEN BRACKET PARTS. EVEN A SMALL WRENCH TOOL LEFT BEHIND. AFTER CLEANING UP THOSE THINGS I HAD A LITTLE DOUBT THAT EVERYTHING WAS A OKAY. WELL THE NEXT MORNING WHEN INPECTING THE OUTSIDE GARAGE DOOR, I NOTICED A BIG GAP ON THE RIGHT SIDE OF MY GARAGE DOOR, WHICH WAS NOT THERE BEFORE PRECISION HAD ARRIVED. AFTER CALLING YOUR OFFICE RIGHT AWAY AND EXPLAINING TO THE OPERATOR THE PROBLEM, THEY SET UP A TECH.I BELIEVE IT WAS SUPPOSE TO BE HECTOR RIOS BUT INSTEAD I GOT A CALL FROM “RYAN HOMAN” THAT HE WAS GOING TO BE THE TECH. COMING TO LOOK AT IT. #1- HE CALLED IN ADVANCE – THAT’S GOOD. AFTER MEETING RYAN AND EXPLAINING HIM THE PROBLEM, HE PICKED OUT THE PROBLEM RIGHT AWAY. RYAN EXPLAINED TO ME THE WRONG TYPE OF BRACKET WAS INSTALLED WHERE THE PREVIOUS BROKEN BRACKET WAS REPLACED BY “WILLIAM ROBERTS” SO WITHOUT HESITATION MR. “RYAN HOMAN” CORRECTED AND REPLACED IT WITH THE “RIGHT” TYPE OF BRACKET. EVEN CHECKED FOR THAT GAP AFTERWARDS. THE GAP WAS NOT THERE ANYMORE. AFTER TALKING WITH RYAN I WAS GLAD HE WAS THE TECH. THAT SHOWED UP. MR. RYAN ANSWERED ALL MY QUESTIONS AND CONCERNS, GIVING ME A PEACE OF MIND. AFTERWARDS HE WAS INPECTING MY GARAGE EVEN MORE AND RECOMENDED A “VINYL TRIM KIT” FOR MY GARAGE DOOR. EXPLAINED TO ME WHAT IT’S PURPOSE IS AND EVEN RECOMENDED THE RIGHT COLOR IN (WHITE) THAT WOULD LOOK THE BEST WITH THE COLORS OF MY HOME. AFTER HEARING WHAT HE HAD TO SAY I CALLED THE PRECISION OFFICE AND MADE AN APPOINTMNT FOR THAT VINYL TRIM KIT FOR THE NEXT DAY ON JULY 19, 2012. WITH OUT A DOUBT I ONLY REQUESTED “RYAN HOMAN” FOR THE TECH. THAT THURSDAY MORNING OF THE 19TH. I GOT A CALL FROM RYAN (WHICH I HAD ALSO REQUESTED BEFORE ARRIVING)RYAN SAID HE WOULD BE ARRIVING EARLY FOR THE APPOINTMENT.(THAT’S GOOD) MR. RYAN ARRIVED AND TOOK CARE OF BUSINESS. DID A OUTSTANDING JOB FROM START TO FINISH. CLEANED UP AFTERWARDS, MAKING SURE TO ASK FOR A SPRAY CLEANER AND PAPER TOWELS TO WIPE DOWN THE TRIM KIT. AGAIN OUTSTANDING! RYAN HOMAN’S ATTENTION TO DETAIL IS GREAT ESPECIALLY COMING FROM A “MILITARY VETERAN” LIKE MYSELF. RYAN IS VERY HONEST WITH THE CUSTOMER AND VERY PROFESSIONAL. ALL YOUR TECHS. SHOULD TAKE AFTER RYAN. PERHAPS MAKE A EMPLOYEE STAFF OPERATING MANUAL TO FOLLOW. RYAN GOES BEYOND THE CALL OF DUTY WHEN HE’S WITH A CUSTOMER. SCOTT PLEASE COMMEND RYAN FOR HIS OUTSTANDING SERVICE FOR A JOB WELL DONE. I WILL PASS ALONG TO MY NEIGHBOR’S AND FRIENDS TO GO WITH PRECISION AND TO ASK FOR RYAN HOMAN – “EXCELLENCE OF EXECUTION” AS THERE TECH. ON ANOTHER NOTE MR. SCOTT IF YOU CAN UPDATE YOUR WEBSITE BOTH. NOT REALLY SURE WHY THERE ARE TWO DIFFERENT SITES.ONE I LOOKED UP IN THE YELLOW PAGES AND THE OTHER IS THE MAIN ONE.THE PROMOTIONS OR SPECIAL OFFERS/COUPONS ARE ONLY ON THE MAIN SITE, PERHAPS HAVE 1 SITE THAT HAS EVERYTHING INSTEAD OF HAVING TWO DIFFERENT SITES. PLEASE UPDATE THESE WEB SITES WITH YOUR TECHNICIANS AND THERE BIO INFORMATION UP TO DATE. THE OPTIONS ON THIS REVIEW FORM CAN ALSO USE MORE DETAILED OPTIONS TO CHOOSE FROM. IF YOU CAN ALSO UPDATE THE FORM IN WHICH THE TECH. INPUTS THE PAYMENT INFORMATION ON THE YELLOW INVOICE. (IMPRINTING THE CARD’S INFORMATION WITH A PENCIL ON THE CARBON COPIES) LOOKS OUTDATED. JUST A THOUGHT. I LIKE PRECISION ON FACEBOOK – THUMBS UP

We called in around 6:30pm and the receptionist said she could have someone here between 7-9 pm. Kevin Coker called from his previous appointment and let us know very professionally he was running late and would still make the appointed time, but that it would be on the later part. Kevin showed up at 8:50 pm. Inspected the situation and was able to repair the garage door and be finished and on his way before 10pm. Kevin was very professional, friendly, and knowledgable of what needed to be done. We would recommend Pecision Doors to anyone for there services.