The service performed was cable replacement and adjustment of safety eyes. Upon reviewing our receipt, we noticed the center bearing, strut/truss rod and panel condition all marked “fail.” Hector did not mention these items to us at any time, and did not ask if we wanted them serviced or replaced. Hector did his work quickly and efficiently, but we are concerned with the prospect of more problems in the near future, requiring another service call. That aside, we were thankful for the online coupon for $30.00 off on the service call; we are both retired, and living on a fixed income.
Showing 5,660 of 6,119 testimonials
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April Secrest
10/02/2012
Kalip Algiere was awesome.. He was very professional, he took my coupon right up front before starting, so that I receive credit. He explained everything that I need done to repair my gagage door and was very infomative. Thank you so much.. Recommend your company to everyone..
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Arthur Brewster
10/01/2012
First off the customer service was great when making my appointment. She advised when the technician would show up and the technician called 30 min later and said he could arrive earlier than scheduled which was great. Ryan arrived at my resident and observed my garage door spring which needed replaced. He asked questions reference the age and usage of the door. He explained the cause and what he recommended.There was No added pressure. His recommendations were considered and I felt very comfortable with his explanations and recommendation reference the repairs. Ryan was very professional and down to earth guy. While he repaired my garage door springs and track wheels we talked about everything from work to recreational hobbies. I’ve had numerous technicians come to my house reference cable, lawn, pool etc….and very dissapointed, your always cautious who you let in your house. Ryan was awesome and my wife and I are very satisfied with the workmanship. I’ll defiantly recommend your company to a friend or family.
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Elsa Torres
09/30/2012
Customer service was excellent. Ryan expertise made the service perfomed for the garage door spring excellent. I will recommend Precision Door Service to anyone.
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stuart lilie
09/26/2012
William Shank was on time and did an excellent job, particularly since our older garage needed some modification to accept the new door. Some trim pieces had to be removed. The final installation looks very attractive and works without a hitch. He had to work quiet late, but his professionalism paid off in a job very well done.
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milagros santiago
09/25/2012
Thank you Precision Door for installed a new garage door on my house! I called to see if they can repair a very old garage door but the Tech, Charlie Merino, was very honest to me and explained me the advantage to replace all parts that way I will avoid future breaks and save money. I decided to install a new door and the tech was very professional during the whole process of installation. Pattie Canada was very helpful to me when I decided to change my order for glass door instead of plain door. I also received the visit of the owner of Precision Door, Mr. Scott, who was very kind and a nice surprise. Thank you for your services and I certainly will recommend to my relatives and friends! God Bless you all!
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Larry Bennett
09/24/2012
Service was prompt (Saturday pm spring broke Saturday am), Ryan was neat, professional, speedy, and knowledgeable. Ryan replaced the rollers, cables as well as springs and lubricated the door joints.
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Richarda Crosson
09/20/2012
My sister was ar the house during the repair. She said the technican was very professional and had the job done in about one hour. We were very pleased.
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Anissa Walters
09/17/2012
My Tech was William, he was pleasant, professional, and very clean. Although we don’t own our house, Precision was great with customer service and they honored the orignal estimate that was given by Charlie! They also called to let us know approx what time William would be at our home, and he arrived right about the time we were told. If we ever owned a home and needed any type of Garage Services, we would call Precision with a doubt!
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Andrew Lee
09/17/2012
Thanks to Van ( Service Tech) Good advice. I can see my worn out parts need to replace before it’s broken. Such like rollers, cables… Save money in the future Special honour our coupon