Our service rep was extremely personable, efficient and helpful. He replaced our too small motor with a powerful Genie; and it cuts down nicely on the noise. I am requesting however an invoice with warranty information please. I don’t seem to find one in my email. I would definitely recommend Thomas for his excellent service.
Showing 350 of 6,119 testimonials
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Scott Taylor
04/25/2025
Make an appointment, same day, 4 hour window, text 30 minutes before arrival, showed up on time, fixed issue within minutes, he was on his way – 5 star from to finish, thank you!
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Jay Duval
04/24/2025
Cordial, dependable and just nice people
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Ron Zebedee
04/22/2025
I have always used overhead door, and this guy from precision was very professional and very honest. Enjoy doing business with him. he did a wonderful job and I am very pleased five star all the way thank you so much.
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Ken Klump
04/22/2025
Joe was very professional and very knowledgeable. He showed up when scheduled and got right to work. Showed me the problems and gave me the options to repair. Once I selected what I wanted done he got busy. He did a thorough and professional job. Explained what was done and showed us how to operate everything and also included what we should do for maintenance. Would have Joe back to do any work needed. He was a pleasure to work with.
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Suzan Galisky
04/22/2025
Mike and Jordan did a fantastic job. They were so helpful in setting up the garage door programming. I would highly recommend Precision Garage Door. Great job!
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Jim Sawin
04/21/2025
Explanation of the garage door problem and solution was very professionally explained. Work was excellently performed. Tech was very professional and helpful. Future service and repair work will be done by Precision.
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Richard Lowman
04/21/2025
I had said I wasn’t going to do a review, but since I got emailed one I felt maybe I should. I wouldn’t recommend Precision Door. I had two company’s (including yours) that tell me I have the wrong springs installed. The irony is, your company installed them and won’t stand behind them. Yes, it was before I bought the home with the springs, but I am shocked when the company that installed them, says they are wrong, yet, won’t replace them, but they will sell me new ones. Then, the head unit is bad (possibly because of wrong springs?) Of course, they will sell me a new head unit. Joel, the tech, calls “the boss” and gets me “special pricing”. It reminded me of buying a vehicle. (let me talk to my manager). All in all, very disappointed in Precision Door. I would neither recommend nor use them.
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Michael Henderson
04/20/2025
I choose precision door because of past experience with them. They were quick to respond. They were friendly and knowledgeable and competent in fixing the problem. They left with it cleaned up.
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Scott Gilmer
04/04/2025
Thomas was honest and thorough. He was willing to work with us. And even after he had left when we said we needed to think about it, we decided to go ahead and he turned around and came back. Very well pleased.