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I tried to leave home at 5:30am to be at work by 6:00am but the garage door wouldn’t open. I did some trouble shooting and saw that one of the OHD springs had broken. I released the door opener trolley but I was only able to manually raise the door about 12 inches. I had seen Precision’s trucks working at some other homes in our neighborhood in the past and my wife remembered their TV commercials. I scheduled a service call on-line at about 6:15am and received a commitment window of 10:00am to 2:00pm. The service technician called at 10:05 and said that he was on his way and he arrived at about 10:15am. He quickly diagnosed the problems as one broken spring and worn-out door rollers. He replaced both springs and all 10 rollers, lubricated all new parts and all of the hinges, adjusted all new and old parts, and tested the entire system for proper operation. I gave this review a 5-star rating for the following reasons: 1. Easy to use on-line scheduling system. 2. Quick committment window 3. On-time Arrival 4. All required parts were in stock on the truck 5. Ulises Castillo was a very knowledgeable and professional service technician. I would definitely refer Precision and Ulises to friends and family as well as call on them again if I ever need help with garage doors in the future.

Good and fast service. The technician did a great job.

Beau arrived on time. Was dressed vey professionaly and dressed in a uniform with logo and name. He was very patient while I explained the issue with my door. After hearing my explaination he decided that he door sensors were the issue and replaced them. The door began to work properly and all was well until the next day when the door would not close after being left open for a while. I called and reported the issue. They scheduled Beau for a return visit the very next day. After troubleshooting the issue he discovered that the logic board may have failed. They no longer manufacture this board as the unit is vey old, sooo the unit needed replacement. I was very happy that the cost of the repair the day before was credited back to the replacement invoice. I was very impressed that all the parts needed were on his service truck and another appointment would not be needed. Beau and his assistant completed the replacement in record time and explained how the door operated before leaving. The garage was cleaned thoroughly and looked as if they had never been there! I highly reccomend this company for any garage door repair or replacement.

Returned my call very quickly. Gave me an appointment same day. Fixed my door that afternoon. Both gentlemen were very courteous and helpful, explained what they were going to do. Very satisfied with the work that was performed.

Joal was good he cleaned up my mess

Couldn’t open my garage door. They came out the same day and made the repair. The service tech Mr Dow was great. He was knowledgeable and would answer all my questions. There was no pressure to use them after getting the estimate. I will recommend them

Ulysses arrived on time and did a professional job. Good to have our garage door working smoothly again.

Garage door broke and car was “trapped.” Checked reviews and found that Precision was rated best. Technician was here within an hour of our call. He was personable and efficient. He explained everything and went to work. Finished in about an hour and we were good to go.

The technician was very polite and professional. He explained everything to me very well. This is the second time I have used precision garage. I am very happy with the work and how professional they are..