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The first technician arrived within the window of time that I was told. He reviewed the problem and gave me an estimate for the garage door repair. I accepted it and the 2nd tech. who actually did the work arrived pretty quickly. They did a garage door overhaul installing 2 new springs where there was one originally. The gentleman was done in about 1 hour and 15 minutes. He knew what he was doing and answered any question that I had. I would call them again if I need them in the future.

I’ve used Precision in the past to repair my garage door in our home and they did a fantastic job. Worth the money. Since that time, we moved into a new home which had old garage door springs which I decided to have replaced before they broke. I called Precision to come out and just replace the springs. That’s all I wanted for now. When the first technician arrived, Alex, he first did a 25-point inspection which involved taking apart the motor box and checking everything inside. Well after doing so, the motor stopped working. It was working fine before he did the inspection. Alex couldn’t figure out why it was acting up and just assumed that due to its age, I needed a new motor. He then proceeded to give me replacement options for a new motor which of course, I was not yet prepared to purchase. So the motor was rendered useless, leaving it worse than before he arrived. This was frustrating to me since all I wanted was to replace the old and rusty springs! Now I was left with a non-working garage door opener. Then Alex told me that a 2nd technician, Mason, would be coming out in 15 minutes to replace the springs and rollers. Mason did the job and it really looks great. And for that, I give them 4 stars. But the fact that they left my motor useless got me frustrated. So the next day, I called another garage door repair company called “#1 Garage Door” to come out and take a look at it. Within 5 minutes, the technician (Ron) found that the tech from Precision (Alex) reversed the open limit and close limit cables. The tech from “#1 Garage Door” switched the cables, and now my garage door works perfectly again. But I had to pay another fee to have “#1 Garage Door” come out fix the mistake Precision made. I’m sorry, Precision, but my latest experience was not the best because of this incident. I usually give 5-star reviews, but I just can’t this time. I’m going to be calling Precision on Monday to see if they can reimburse me the charge that I had to pay #1 Garage Door ($47.25) due to Precision’s mistake.

Tyler was extremely professional, polite and did not oversell. He provided an honest assessment of what was required and I am so glad I listened to him. Very happy with the new garage motor and with the service. Thank you Tyler!

The service men where on time, professional, knowledgeable and thorough. I give them 5 stars and will recommend Precision Door Service to my family & friends!

Could not have been more satisfied with the service from Precision. Contacted Precision on a Friday morning & made the appointment for the next morning Saturday. Rob came out & evaluated my door system & made the exact recommendations that I expected him to make. Springs, rollers, & opener replacement was completed that same day by Stephen. It was a “breath of fresh air” to have a company actually deliver as advertised through out the entire process. Great Job & Thank You!!!! I highly recommend Precision as a residential garage company of choice.

Wow wow wow! Precision is the best! My garage door spring etc broke on Saturday morning and Precision had it completely repaired by 6:00 pm Saturday night! They are professional, courteous and the price was sooooo reasonable! No extra charge for an emergency or weekend! These are the people to use for all garage door repairs and installations! Thank you Precision!