I would recommend precision garage door to anyone having a problem with a garage door . Beau McClure was a gem.He explained everything in detail. I would call him back in a heartbeat if I needed service again . Thank you so much Great job well done. 5 stars for BEAU McClure
Showing 1,240 of 6,119 testimonials
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Debra Flanagan
11/04/2022
Customer service is alive and well at Precision Garage Door! This place sets the bar for how all service businesses should operate. I called just a day or 2 ago and was greeted promptly by Meghan, who made my appointment for today. Not only did my service tech Tyler Kohns show up on time, he had to wait on me to get there for about 5 minutes. He smiled and shook my hand, saying no worries and went right to work trouble-shooting my Genie 2028 opener. I reminded him that I need an estimate before he actually makes any repairs as I’m on a very strict budget. He found the problem in about 5 minutes, the sensor wire was broken. He fixed it plus reset the carraige, then made sure the wall pad plus both remotes were working correctly. I was kinda stressed out because he never gave me a quote and was worried he was going to jam me. lol…but he instead gave me an estimate for my springs to be installed as I have none now, and said no charge for today. I almost cried with happiness! It was a rough week and this young man was so kind, so quick and professional, and I was comfortable with him being in my home. A few neighbors saw the van there and asked me about the company, which I of course raved about, so expect a few more calls from my neighborhood. I called and bragged on him to the manager Anthony. Please keep this outstanding tech Precision, he’s an asset to your company! This is how you do business right!
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Tim McDonald
11/04/2022
Everything was great ! Personal service , quick contact Free estimate with options. Employees are happy and answered all my questions The only reason i did not rate this company a five star was the price was higher than other quotes. Because of the service , well worth it .
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Kathy
11/03/2022
Outstanding experience upon making the first call, to setting the appointment, to the technician explaining the necessary repair work and to getting the job done. Very professional, extremely knowledgeable, company values customer experience and satisfaction. Their communication with the customer went beyond expectation.
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G M Cosgrove
11/01/2022
We had the good fortune of finding the local Precision Door Service when we lived in Merritt Island FL, so when we needed a complete rebuild of our garage door here in Alachua we called Precision Door serving north central Florida and were rewarded with the same outstanding service. Thomas came the same day we called. He did a thorough inspection and developed a list of needed replacement parts. As a guy with a technical background I appreciated his detailed explanation of the need for each replacement part. He had everything needed on the truck, the door was fixed quickly to like new condition and at a fair price. Thomas is a great asset and representative for the Precision Door company. Trust the 5 star reviews, they are truly well earned.
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David Rhoads
10/31/2022
You were recommended by a good friend
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Eileen Peters
10/30/2022
We were able to have a tech come out the same day that was important to us as our garage door was not locking, opening or closing. Our tech Thomas was courteous, professional and personable. He was able to figure out the problem and took care of it he also explained what he did. No crazy $ or up charge We would recommend Precision door service
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Paul Doyle
10/29/2022
Doors and equipment arrived sooner than anticipated. Austin and Jason did a great job. Friendly and professional. Two doors and openers, some wood work that was needed. Was an all day job and they worked very hard to get it done correctly. Went over all functions, relates, app etc. and assisted in set up. Very satisfied!! Highly recommend.
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John Aupperlee
10/27/2022
The Techs Greg Girard and Allen Holloway were great. They did an excellent job on my garage door. Gave full service and attention to detail to get the best action for my door. The price was also great. They gave me a price and I had the job done the same day. No problems, I am very happy. I would recommend them to anybody needing service.
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Tom Senninger
10/27/2022
I had contacted about a dozen different garage door companies to modify the tracks on my existing wide doors. They all sounded good but never came through. A friend sent me the contact info for Precision. They were extremely professional from the start. They did exactly what was asked, their guys were fantastic and cleaned up everything. I highly recommend!