We were very satisfied with the technician and his skill to repair the garage door. We would highly recommend Precision for repairs. They were prompt and very courteous. The customer service employee that answered the phone was very professional and helpful.
Showing 3,280 of 6,119 testimonials
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Frank C
06/08/2017
Every time I used Precision, service is number 1. They are very courteous and professional. Fast workers and trustworthy. 5 stars in my book.
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Nelson Wilson
06/08/2017
Ahead of schedule, very professional, explained why there was a problem, fixed the problem quickly, and pointed out where future issues may occur. I trust them completely and will call no others.
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Richard Joyce
06/07/2017
Scott explained the problems he found an corrected them in a professional manner. Customer friendly
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Geri Cole
06/07/2017
I thought Dylan was professional, very knowledgeable when he came to do the tune up. I will definitely use Precision again in the future.
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Lori Heinemann
06/07/2017
Professional, quick and knowledgeable
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Dianne Nicholson
06/06/2017
While I was very satisfied with the service and the technician I was disappointed that there was no mention of a discount until I received this email within the hour to rate my satisfaction after the job was completed. When I selected the “chat”option to ask about the discount I was told that the customer is supposed to “ask for this at the time of service” but that they would have a manager call me back to see if they could make an adjustment for me. How was I supposed to have asked for a discount at the time of service when I knew nothing about a discount?? And needless to say – no one ever called me back. So for that reason I am only giving them 3 stars. Honesty, trustworthiness and good customer service follow-up are very important to me. I purchased springs, rollers and cable.
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Fred Lemon
06/06/2017
Fast and professional.
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Cynthia Williams
06/06/2017
Andrew Hecker was my technician. Andrew called before he arrived and pulled up exactly within the time frame that he said he would. Andrew was very knowledgeable and made me feel like he knew what he was doing. He took the time and explained the problem I had in a way that I really understood and why I needed to replace the motor. Andrew is great. Thank you
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Luis Cestarys
06/05/2017
Good job. Thank you