Great job – team was professional and friendly!
Showing 2,970 of 6,119 testimonials
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William Schubert
09/26/2017
very professional and knowledgeable. no pressure to buy things i didn’t need.
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Shirley Deroo-Burke
09/26/2017
5 Star. Very greatfull for every one’s immediate attention to my problem. The ladies on the phone, Robert & Stuart who had to make a rush visit and reviewed all the work to confirm all in place. Especially when the problem first began to find you phone # right on my door. Thank you again and again. Mrs. Burke
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Alicemary Devlin
09/26/2017
This experience with Precision Door, involving the purchase of a new garage door, was excellent. First of all, an appointment was scheduled the day after I called. Nick came out and took time answering all my many questions and adding more information, about the possibilities that were available, the guarantees, the standards for each choice and how they related to the codes for a home like mine. There was no pressure, and his knowledge of the products was detailed, immediate, and clear. He gave me a total price, promised there would be no extra charges showing up, and told me it would be 3 weeks until my purchase could be installed. I was elated and felt very good about the upcoming new door. Meanwhile, a few days later, we all began to hear about Hurricane Irma, how incredibly strong she was, and the chances that she might come right over our city. I called Precision Door again, on Labor Day, and a “real person” answered immediately, understood my trepidation about my 24 year old door and how well it might weather the hurricane. She set up an appointment, again, for the next day, and another very nice young man showed up, to install 3 long metal struts the width of the garage door. He explained how they would lend additional strength to the door, and gave me a set price for this additional, emergency repair. I was really impressed, because at that time, it was not possible to buy anything, anywhere, and yet this tech was answering my questions, and showing me how strudy the struts made the old garage door. The hurricane hit right over our city, and although I had an arborist evaluate and have all my trees trimmed, my property was covered in tree limbs and in one case, 19 feet of a 34 foot tall tree that crashed. But despite all the crashing, and all the oak tree limbs that fell in and on and around my garage, that old garage door with the new struts held firm. It was perfect. About a week after that, the young lady at Precision Door called to schedule an installation of the new door. The company took care of the city permits for me, and Jason and Jaymes showed up, installed the door, put a new beam in because the old one had cracked, and indeed, the entire cost was exactly what Nick had said it would be. They explained and demonstrated everything, helped me find a great place for an outside emergency pad to operate the door and installed it, demonstrated the safety locking devices to make the garage door even more secure any time I felt that was necessary, and were very patient and pleasant. Let me add right here that the garage door goes up so quietly that one of my neighbors was really impressed. In fact, she said that when the time comes to replace her old door (apparently soon) she will be calling Precision Door. And let me also say this about all four of the employees who came out to the house: all of them were exactly on time, all of them called about 15 minutes ahead of their arrival so I could expect them, all of them performed the precise task I expected, all of them were very willing to explain everything, and all of them left the area where they worked in an absolutely pristine condition. I am so very impressed. This is a national company, and is A+ rated with the Better Business Bureau. And I can see why. It has been a great experience.
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Barry Lusby
09/25/2017
Technician did a great job resolving the problem. He also took the time to help educate me on the operation and maintenance.
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Beverly Greer
09/25/2017
Blake, Jamez and Denali were very professional and courteous. If necessary, would call Precision again and highly recommend this company.
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Juanita Dorfman
09/25/2017
A one service,prompt neat and very pleasant to work with. Thank You :
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Pat Orfely
09/25/2017
I was given your company name and number by one of my neighbors, who was happy with the service he had received! I now feel the same way! Your representative called ahead to say he was on his way. He arrived on time and handled the problem quickly. He was knowledgeable, informative and personable! My garage door issue started on Friday and at 10 AM on Monday I was getting repair! Thank you so much!
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Gary Landau
09/24/2017
William was very thorough and explained my options. Outside of him being a gator fan he’s a great representative of your company.
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Kate Passarette
09/23/2017
Very professional, came with all the items on truck needed to fix the garage door opener. Great service…thank you